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Stuno1
Beginner
607 Views
Message 1 of 5

2 youview boxes and 1 had poor signal

Hi folks, we have just moved to BT. We have a youview + ultra hd box and a youview + box. The ultra box gets a signal strength of 30% which seems more than sufficient and no interference. The ultra box however is only getting 10% and the picture is awful. Not watchable. Both boxes utilise the same aerial! Any ideas?

Stu
0 Ratings
4 REPLIES 4
Ectophile
Distinguished Guru
594 Views
Message 2 of 5

Re: 2 youview boxes and 1 had poor signal

If it's all on the same aerial, then you must have some kind of splitter somewhere.

 

If it's a simple passive splitter, then each device will only get a fraction of the signal.  A distribution amplifier (also known as a signal booster) might fix the problem.

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Stuno1
Beginner
580 Views
Message 3 of 5

Re: 2 youview boxes and 1 had poor signal

Oh ok. Would the booster have to be installed at the antenna? Sorry, this is all new to me. The antenna is in the loft and the so easily reachable.
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TimCurtis
Guru
565 Views
Message 4 of 5

Re: 2 youview boxes and 1 had poor signal

Assuming you have a splitter then is it 1in 2out or 4 or 6 out? If it's more than 2 try just a 1in 2out version  as that in itself will boost the signal.

 

Also try just connecting the aerial feed directly to 1 of the cables feeding 1 of the Youview boxes & see what signal strength you get then. Ideal to aim for is 60-70% , if it's down in the 40% range then maybe your aerial needs realigning or maybe it's not suitable for being in the loft.

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Ectophile
Distinguished Guru
524 Views
Message 5 of 5

Re: 2 youview boxes and 1 had poor signal

Ideally, the booster would be installed at the point the aerial lead is currently split.  If the aerial's in the loft, then it's probably also somewhere in the loft.  Try tracing the wire coming out of the aerial.

 

It's better to use the booster as the splitter than to lose half the signal in the splitter, then try to recover it again with a booster next to the TV (or set-top box).

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