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300 tier replaced with 500 why does BT not automatically uplift?


I subscribed to a regional offer when fttp was rolled out in my area (2 months ago). I went for the 300mb package but now for the same price new customers are getting the 500mb service. Now I realise that for download capacity I would never notice the difference but the increased upload speed does interest me.

As BT have stopped selling the 300mb package why not just uplift everyone.  Assuming they won't do that can anyone assist?  I have called and been on online chat but had no success.

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