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Beginner
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Message 2 of 28

62.6.38.125

Hello, it happened one evening , my wifi went out but the LEDs on the router showed the exact opposite .
Then this page started to show up when i wanted to go on internet "http://62.6.38.125/index.html"
My router is the Vigor 2830 ADSL series and i use Cisco which is connected with BT
Could anyone help me reconnect the router to BT as i think it is the problem

thank you
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27 REPLIES 27
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Beginner
270 Views
Message 1 of 28

62.6.38.125

Hello, it happened one evening, my wifi just went off but the LEDs on the router kept showing that it "is ready to connect."
Since then everytime i go online this page shows "http://62.6.38.125/index.html"
My router is the Vigor 2830 ADSL series and i use Cisco which works with bt

Could anyone help me please the reconnect the router to BT as I believe it is the problem

thank you
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Distinguished Sage
291 Views
Message 3 of 28

Re: 62.6.38.125

What user name are you entering into your router
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Beginner
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Message 4 of 28

Re: 62.6.38.125

admin
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Distinguished Sage
286 Views
Message 5 of 28

Re: 62.6.38.125

Sorry should have been clearer what user name are you using to connect your router to the BT network
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Beginner
285 Views
Message 6 of 28

Re: 62.6.38.125

is it an email
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Distinguished Sage
281 Views
Message 7 of 28

Re: 62.6.38.125

it should be btbroadband@btinternet.com
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Beginner
269 Views
Message 8 of 28

Re: 62.6.38.125

im checking on the router but i think this is the peoblem, its not connected to bt
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Beginner
248 Views
Message 9 of 28

Re: 62.6.38.125

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Beginner
246 Views
Message 10 of 28

Re: 62.6.38.125

i have no ISP username and password , its just blank
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