Thanks for confirming that. Can you please drop me over an email with your details and I'll take a closer look at this for you? You'll get the contact the moderators link in my profile. We're very busy at present so it's taking longer than expected to reply but once you submit the details we'll get to you in turn.
Thank you David, I have submitted the information requested and appreciate the support.
Thank you very much for the support and assisting to resolve the problem. Touch wood the service has stabilised now for the last few days.