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Aspiring Contributor
Message 1 of 1

7th Jan renewal

Just another experience if anyone's yet to take a position on the 7th Jan price increase/renewal situation:


I'm on standard 17Mb unlimited broadband with weekend calls and received my letter saying the cost will increase to £42.99 in January.  My last fixed term 'contract' expired a few months ago.  I'm actually quite happy with the package but didn't fancy the price increase so phoned the retentions line (0800 085 7346) and asked if there was any flexibility with the cost. Polite young chap (UK-based) went through a few checks and I left with a new rate of £33.99 a month on a 12-month contract. V.happy with that Smiley Happy

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