900Mb Fibre

[olwalh]

Hi FTTP has just become available in my area (I am very happy) the availability checker indicated that speeds of 900Mb were available, but when I placed the the order it appears that because I am a Halo customer that the 900Mb product was not available to me (does that sound right) ?

[Forthay]

I’ve been on Halo since it was introduced and regraded to Full Fibre 900 with BT Halo 1. Have you tried calling the FTTP team? 

[olwalh]

I will give them a call, is there a link to right phone number.

[Forthay]

I’ve been using 0800 587 4787. 

[pippincp]

@Forthay  That's the correct number for the FTTP team.