My Internet is still up. I'm still seeing the following packet loss on a node, but as the next hop has 0% then I have to assume that it's due to ICMP rate limiting on that node, rather than actual packet loss.
The Indian support team still think that swapping my router out will solve the problems for the whole village. They're so incompetant it's embarassing and I'm going to switch provider. Although the downtime was only actually a day, the frustration caused by the Indian call centre and the apparent lack of help available was a terrible experience. I spent 2 hours on the phone with them. I think that behind the scenes some actual techies knew there was a problem and fixed it within 24 hours (which isn't bad) but at the time I didn't even have the reassurance that the issue was being looked at, and even now there is still no acknowledgement that there was an issue.
Additionally the BT web site kept erroring, they don't seem to know what router they installed, they had the start date of my contract entered incorrectly, and the web site still shows my order as "in progress", despite being completed in January. I have no confidence.
/endrant
Packets Pings
Host Loss% Snt Last Avg Best Wrst StDev
1. diesel.code-x.co 0.0% 234 0.2 0.2 0.2 0.4 0.1
2. 192.168.5.3 0.0% 234 1.0 1.1 0.9 4.7 0.4
3. ???
4. 31.55.185.181 68.2% 233 10.4 10.7 10.3 12.5 0.3
5. 31.55.185.180 0.0% 233 11.0 11.1 10.5 16.2 0.6
6. 195.99.127.128 0.0% 233 11.1 10.9 10.4 12.5 0.3
7. 195.99.127.21 0.0% 233 11.3 11.6 11.0 15.0 0.6
8. linx-1.router.demon.net 0.0% 233 10.8 13.0 10.4 78.2 8.8
9. park-core-2-g7-0-1.router.demon.net 0.0% 233 12.1 12.2 11.7 14.9 0.4
10. lon1-service-1-s253.router.demon.net 0.0% 233 17.1 16.9 11.9 35.0 5.4
11. ns0.demon.co.uk 0.0% 233 15.3 19.0 12.4 413.8 26.6
