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Jamclock
Beginner
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Message 1 of 2

A little help please...

Hello All,

 

Sorry to be posting a help me as a first post on this forum but need some advice.

 

I ordered my BT Infinty Option 2and new phone line a few weeks back and also paid my years line rental upfront I have since found out that as well as now missing out on 6 free bottles of wine that I could have got £65 cashback through quidco or topcashback. Would BT honour the wine and the cash back if I contact them? I would not want to cancel my order which is due to be installed next week but for £65 and 6 bottles of wine in my pocket then if so who do I contact please?

 

Best Wishes.

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1 REPLY 1
Moderator
Moderator
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Message 2 of 2

Re: A little help please...

Hi Jamclock,

 

Thanks for posting. I'm sorry for the delay getting back to you. It looks as though you've taken the line rental saver option which is a special offer. You can only have one offer with your order. The cashback offers like quidco or topcashback are third party offers which are not related to any BT offers. You can't avail of the wine offer as you've had the line rental saver option. Sorry I can't offer you anything else.

 

Cheers

 

David

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