can you post the adsl stats from your router please
just whenever you can as always someone around to help
from the information you posted you are on adsl and a fixed 0.5mb fixed connection
when was the last time you renewed you broadband contract? more than 12 months?
we moved to the area in the summer
Its remote and rural and 10+ miles from any mobile signal
No plans for any sort of superfast/fibre/fixed wireless improvements
Ironically we moved from the cotswolds just when the local cabinet was upgrade to FTTC
Any tips for improving the line?
Is it worth considering buying another line or will it only provide marginal improvements? (do BT provide this tpye of feature?)
you may be very remote and a long way from the exchange but it would be worth seiing if you can get adslmax connection especially with the very high noise margin normally I would suggest phoning the options team but I think this time it would be better getting mods involved and investigate whether you can get changed to adslmax mods will post a contact us link
After completing the email NOT PM then you join a queue of other customers waiting for mod help. The mods will get back to you in 3/5 working days either by phone or email
Your down SNR margin is very high (37.3dB) , so it looks like you are possibly on a fixed rate product. You should be able to get a much faster speed than you are getting at the moment.
I think it would be best for one of the moderators to take a look at what package you are actually on, as I am sure you can get a better speed than that.
@jtcotswolds Please use the 'contact the mods' link in my forum profile to send in your details and we'll see if anything can be done to improve your speed. You can find the link by clicking on my username .