Re: ADSL or ADSL2+

redgobofraggle · ‎20-01-2020

I have been told that my local exchange which is only 0.4miles away is ADSL 2+ enabled.

i believe I’m only on ADSL as my download speed is only 8mb where most tables I see for ADSL 2+ state that at that distance, I should be able to get around 24mb download speed.

How do I get this changed so I’m on ADSL 2+

Keith_Beddoe · ‎20-01-2020

In order to find out what services and speed range you should be getting, please enter your phone number into this form.
Broadband availability checker

Please remember to edit out your phone number before you post the results.

Which BT Home Hub do you have?

imjolly · ‎20-01-2020

can you post connection stats from your router/hub

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redgobofraggle · ‎20-01-2020

So I checked using Keith’s link and the attached image is the results.
Today I also changed my socket that the router is in (as the main socket is in the hall where there’s no power) and it bumped my speed from 8 to 12mbps.
I was suspecting that I had some faults on that socket too.

does the 12mbps mean that I’m on ADSL 2+ and have the correct speed?

NeilO · ‎20-01-2020

Hi @redgibofraggle, thanks for posting those results. Yeah, 12Mbps would confirm you're on ADSL 2+ and getting the correct speeds for your line.