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richardtheboffin
Contributor
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Message 1 of 2

ADSL stats download speed vs speed test

Can anyone explain why the Stats on my hub currently show a download speed of 3168kpbs but Bt's speed test gives a download rate of 120k and a IP profile of 135k?

 

Noise margin is varing between 6 and 20dB down.

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1 REPLY 1
Distinguished Sage
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Message 2 of 2

Re: ADSL stats download speed vs speed test

Hi yes you have had a series of hub disconnections or restarts that has caused the exchange equipment to see your line as unstable this has reduced your IP profile and there fore your download rate you need to maintain a stable connection with no hub restarts for the next 3/5 days and your profile will rise automatically
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