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Aspiring Contributor
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Message 1 of 15

ADSL up to 17 Mb/s with poor upload speed

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Hi,

 

I have read here that sometimes new connections have been provisioned onto ADSLMax as opposed to ADSL2+ which effectively caps speed.

 

I think this might have happened in my case, as the upload speed is very poor, reported at 448 Kb/s which would indicate ADSLMax or a cap of some form

 

Would one of the mods be able to see if it might be possible to remove the upload speed cap for me please?

 

Regards

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Distinguished Sage
Distinguished Sage
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Message 2 of 15

Re: ADSL up to 17 Mb/s with poor upload speed

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Welcome to this user forum.

 

In order to find out what services and speed range you should be getting, please enter your phone number into this form.
Broadband availability checker


Please remember to edit out your phone number before you post the results.


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Aspiring Contributor
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Message 3 of 15

Re: ADSL up to 17 Mb/s with poor upload speed

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Thansk Keith - it just shows -- for upload speed on ADSL2+

 

I previously had ADSLMax on this same line a number of years ago and used to get 832 Kb/s which was the 'Premium' option then, so I would expect to get similar now.  Is there anyway you can find out if the line has been provisioned as ADSLMax or ADSL 2+?

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Distinguished Sage
Distinguished Sage
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Message 4 of 15

Re: ADSL up to 17 Mb/s with poor upload speed

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Does it show ADSL2+ as an option on that page at all?

What download speed does it say you should get on ADSL2+

 

Which BT home hub are you using?

 

 

 

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Aspiring Contributor
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Message 5 of 15

Re: ADSL up to 17 Mb/s with poor upload speed

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It does show adsl2+ as an option but also with -- for upload.

I am actually using a Draytek Vigor 130.  I do have a Bt Home Hub 4 which I can connect up if that will reveal more info.....

 

The Draytek shows:-

 

Type: ADSL

Firmware version: 05-07-02-08-00-01

Tx Cells: 30971

Rx Cells: 337649

Tx CRC errs: 0

Rx CRC errs: 3

Mode: G.dmt Annex A

State: SHOWTIME

UpSpeed: 448000

DownSpeed: 6208000

SNR Margin: 9

Lopp Att: 44

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Distinguished Sage
Distinguished Sage
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Message 6 of 15

Re: ADSL up to 17 Mb/s with poor upload speed

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Stats show adslmax. Can you post dslchecker results so can see what it shows then maybe mods can help



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Distinguished Sage
Distinguished Sage
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Message 7 of 15

Re: ADSL up to 17 Mb/s with poor upload speed

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You are on normal ADSL Max.

 

Using your attenuation figure on the Kitz site I get.

Estimation of your maximum rate adaptive adsl speed
       
Downstream
Attenuation
dB Approx
Line Length
km
       
 
 
       
dslMAX (20CN) kbps IP Profile kbps
       
BT 21CN WBC
& adsl2+
kbps IP Profile kbps
       
adsl2+ (LLU) kbps Throughput kbps
       

 

So you might get an improvement in the downstream speed moving to ADSL2+, and you should get an increase in upload speed.

 

Is that what you want to do?

 

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Aspiring Contributor
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Message 8 of 15

Re: ADSL up to 17 Mb/s with poor upload speed

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Sure here you go.  The only uploda speed suggested though is for Annex M.    This line was previous provisioned with ADSL Max with Demon, and used to achieve the 832 option they offered, so I know it can achieve at least that on ADSl 2+

 

 

 

Checker.png

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Distinguished Sage
Distinguished Sage
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Message 9 of 15

Re: ADSL up to 17 Mb/s with poor upload speed

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So you want to have the line regraded?

It can be arranged via this forum.

 

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Distinguished Sage
Distinguished Sage
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Message 10 of 15

Re: ADSL up to 17 Mb/s with poor upload speed

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Mods will post here and help you upgrade



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