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Aspiring Expert
863 Views
Message 81 of 256

Re: ANOTHER above inflation price increase from BT.

Perhaps this is in line with the minimum wage increase?

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Aspiring Contributor
841 Views
Message 82 of 256

BT price rises for new customers?

Hi

First post!!!

Just been activated and just read about the price rises. Just wondered if anyone knows whether they're going to apply to customers that joined on special offers?

Thanks
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Expert
815 Views
Message 83 of 256

Re: BT price rises for new customers?


@Manka wrote:

Just been activated and just read about the price rises. Just wondered if anyone knows whether they're going to apply to customers that joined on special offers?


 

 

Yes the price rise applies. Your discount percentage will be applied to the increased price.

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Distinguished Sage
Distinguished Sage
814 Views
Message 84 of 256

Re: BT price rises for new customers?

The answer is yes it will apply. See message 9,12,18,20,23 & 36

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Aspiring Expert
755 Views
Message 85 of 256

Re: BT price rises for new customers?

Hello,

 

I am 3 weeks in to a contract for Infinity 1, LR and BT Sport in HD on Sky.

 

As a result of the price rises I can cancel all of the above as all are affected by rises.

 

To go to another ISP (not cable) am I correct in thinking that I can cancel with 14 days notice? Thats to say, ring my new ISP up to join, and then a quick call to BT to advise of the impending cancellation under the price increase?

 

Thanks.

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Distinguished Guru
753 Views
Message 86 of 256

Re: BT price rises for new customers?

Other way round, cancel then proceed with new supplier



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Aspiring Expert
748 Views
Message 87 of 256

Re: BT price rises for new customers?

Super thanks.

Just a call to advise cancelling and switching supplier then. Just got to decide the best one now!!
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Distinguished Sage
Distinguished Sage
743 Views
Message 88 of 256

Re: BT price rises for new customers?


@sps1013 wrote:
Super thanks.

Just a call to advise cancelling and switching supplier then. Just got to decide the best one now!!

Provided that you have actually received official notification of the price rises. Remember, you will have to return all of the supplied equipment, or face the full charge for them.

 

Any advance Line Rental Saver is not refundable, so you will lose that money.

 

If your original order included any vouchers etc, then they will not be sent.

 

 

 

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Aspiring Expert
717 Views
Message 89 of 256

Re: BT price rises for new customers?

Official notification via the BT website price rise checker is official confirmation for me. Clearly states my current offer, price rise in July then normal list price from April 2017.

Received no equipment from BT this time but have my HH5.

No LRS paid.

No vouchers.
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Aspiring Contributor
680 Views
Message 90 of 256

Re: BT price rises for new customers?

When I discussed my new contract with the options team I asked the question specifically, If I bought the Line Rental Saver would I get a refund if I cancelled later on. The guy I was talking to had to see his manager and the reply was I would definitely get a pro rata refund if I had to cancel my contract. I hope BT keep a recording of conversations.

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