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Beginner
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Message 2 of 4

ANSWER THE PHONE!!!!!

How do I actually get in touch with BT agents?
I've been calling for 7 days and requesting ring backs but getting nowhere.
Can't use online as I'm still waiting for my broadband to be connected!!!!! Worst customer service ever
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3 REPLIES 3
Highlighted
Beginner
604 Views
Message 1 of 4

ANSWER THE PHONE!!!!!

How do I actually get in touch with BT agents?
I've been calling for 7 days and requesting ring backs but getting nowhere.
Can't use online as I'm still waiting for my broadband to be connected!!!!! Worst customer service ever
0 Ratings
Highlighted
Distinguished Sage
Distinguished Sage
596 Views
Message 3 of 4

Re: ANSWER THE PHONE!!!!!

I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

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Moderator
Moderator
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Message 4 of 4

Re: ANSWER THE PHONE!!!!!

Hi @daisee77,

 

Welcome to the community forum. I am really sorry to hear about the problems you have had with your order. The best thing to do it to contact the order team by live chat.

 

I've dropped you a private message, which includes the link to our order team.   

 

Should you have any further problems after speaking with this team please let us know.

 

Thanks

 

PaddyB

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