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Beginner
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Message 1 of 3

ASA Adjudication on BT Availability Checker complaints

Seems that complaints have been upheld on the shifting availabilty dates when checking BT's availability checker.

 

ASA Adjudication on British Telecommunications plc

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Message 2 of 3

Re: ASA Adjudication on BT Availability Checker complaints

A shabby state of affairs.

 

Infinity is the only reason I chose BT over other ISP providers.  Now looking at a calendar year from when first notified of infinity being delivered with it now not supposedly available till Mar 13.  I will not be holding my breath for this momentous event only to be disappointed again.

 

Being entirely surrounded by enabled exchanges, it remains a mystery on what the current state of play is regarding engineering works - if any.

 

I would have expected better communications from a communications provider. 

 

More links

 

BT in ad slapdown after 'misleading' punters on fibre deployment dates

 

http://www.theregister.co.uk/2013/01/09/bt_asa_rulling_over_fttc_product/

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Aspiring Expert
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Message 3 of 3

Re: ASA Adjudication on BT Availability Checker complaints

And about time too.  However I suspect in practise there will still be several loopholes for BT to leap through when Openreach revert to their normal guesswork and once again begin to repeatedly push the dates backwards.

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