When I check my exchange on the openreach checker, it says Accepting Orders.
Is there any way to find out when a particular cabinet will be upgraded? There used to be a phone box at the top of my road but this has now been replaced with a big green cabinet. I live approx 300 metres from the exchange
enter your phone number and see if a cabinet number or E/O https://www.btwholesale.com/includes/adsl/main.html
then send email here with phone number and exchnage and openreach will reply in about 10 days firstname.lastname@example.org
Time to bump!
Well there seems to be no movement on Infinity upgrade since this original post. Several enquiries with BT over the past year have promised I would be getting Infinity by the end of June 2014, then end of October 2014 and the definitely by end of December 2014.
On using the Openreach Where & When checker the status has changed to Exploring Solutions (whereas it used to be Enabled Area) when I check with postcode. If i check using my landline number then the checker says Under Review.
I have used the various feedback options I have seen on these forums to try and gain extra information but have not received a reply at all.
Obviously I have no idea of the technicalities behind the upgrade but I do know that the exchange is enabled and that other users have infinity in the area. As I have said in earlier messages I live about 300m from the exchange and about halfway between there used to be a phone box which was taken down and replaced with a green cabinet.
If anyone or any mods could offer some information I would be extremely grateful.
post the results from entering your phone number remember to delete number https://www.btwholesale.com/includes/adsl/main.html