I have receieved a letter from BT today stating that if I do not pay an outstanding balance of £190, my contract will be terminated. I understand this, but unfortunately I have no way of contacting BT to discuss it as my telephone has been cut off. I tried to call them today, but my phone will not ring out. Unfortunately I have no way of paying online as I do not have a debit card, only a basic account.
I really don't want my contract terminated, we live in a rural area and our only service providers would be BT anyway. I'm at a complete loss what to do - is there anyway of asking BT to contact me on my home number?
I would be grateful for any help.