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Newbie
453 Views
Message 1 of 4

About to have my contract terminated... please help

Hi there

 

I have receieved a letter from BT today stating that if I do not pay an outstanding balance of £190, my contract will be terminated. I understand this, but unfortunately I have no way of contacting BT to discuss it as my telephone has been cut off. I tried to call them today, but my phone will not ring out. Unfortunately I have no way of paying online as I do not have a debit card, only a basic account. 

 

I really don't want my contract terminated, we live in a rural area and our only service providers would be BT anyway. I'm at a complete loss what to do - is there anyway of asking BT to contact me on my home number? 

 

I would be grateful for any help. 

 

Thanks 

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3 REPLIES 3
Distinguished Sage
Distinguished Sage
448 Views
Message 2 of 4

Re: About to have my contract terminated... please help

If you would like to try Live Chat they should be able to help you.

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Aspiring Expert
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Message 3 of 4

Re: About to have my contract terminated... please help

Find a public phone and call them free on 0800 800 150

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Expert
432 Views
Message 4 of 4

Re: About to have my contract terminated... please help

What's wrong with just paying the bill the way you normally do?

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