Hi firstly I have to confess that I an a complete numpty when it comes to technology (think grumpy old man) so any help would be greatfully accepted. After 40 years of being a BT customer I recently moved to Plusnet (I know it is owned by BT but I am saving £400 a year). I want to keep using my btineternet.com email adresses but am very confused by the information given on BT Help. I use BT Yahoo Mail (don't know the difference between Bt Yahoo & Bt Mail) and the help says that as long as I send emails from there at least evrey month or so, or forward them on, I can keep them for free. I opened a 'chat' window and asked the question but was told I had to pay £1.60 a month. I use Windows Live Mail to pick up my emails from BT and, 4 days after moving to Plusnet, I am still sending/receiving emails using BT.
Can anyone claify what I have to do to keep my email adresses ??? Thanks
To keep your BTinternet mails you will need to subscribe to Premium mail which is the £1.60 a month option you were advised of. Your mail may continue to work for a while without any action, but may be disconnected at any time.