Help us improve our process for when you experience home Wi-Fi issuesx
We have put together a short survey to capture your feedback in terms of what BT can do when you experience home Wi-Fi issues. We would appreciate it if you could take a couple of minutes to complete a short survey. Read more from here, Fix my home Wi-Fi
Our email accounts have been compromised automatically (?) by BT without any prior notice and as usual the phone calls from India are of no help. Now I have been told it will take upto four days to reactivate them and that this only happens in blocks or groups and the only option for us is to wait to see if this actually happens. Meanwhile we have no service. But we will get another call from India to see if our email has been restored on Friday night, not sure what will happen if it is not restored.
Bt seems to be getting more and more aloof from it's customers and gives the impression that it does not care about it's customers problems it just keeps on taking the money!