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john1979uk
Beginner
374 Views
Message 1 of 2

Account attached to wrong BT ID

Hi. My partner recently set up a new BT account for a new property, but he used my computer to do this and the account has somehow been attached to my BT ID. Is there an easy way to transfer the account to his own BT ID, and remove it from mine?

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1 REPLY 1
DanielS
Moderator
Moderator
370 Views
Message 2 of 2

Re: Account attached to wrong BT ID

Hi @john1979uk,

 

The account will need to be deleted from your account and then manually added to their BT ID. We can arrange it for you. You can reach us by clicking on my user name and the on contact the mods. We'll get back to you within a few days.

 

Thanks

 

DanielS

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