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hardcacr
Beginner

on ‎15-09-2016 19h38

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Message 1 of 2

Account closed but still getting bills !

My mums account was closed at the beginning of August, a while later we received a final bill covering a period after the account was closed. I phoned BT and believed the issue had been dealt with but the final bill keeps coming. The reference is VOL013***********560. Can you please stop sending bills please !

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1 REPLY 1
Keith_Beddoe
Distinguished Sage
Distinguished Sage

‎15-09-2016 19h54 - edited ‎15-09-2016 19h55

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Message 2 of 2

Re: Account closed but still getting bills !

Welcome to this forum.
This is a customer to customer forum only,

 

This is where customers help each other get the most out of BT products & services.

Anything you post here does not go to BT. Although the forum is moderated by BT, not all posts are read.
Everyone posting here, are just BT customers like myself

If you would like to try Live Chat they should be able to help you.

 

This link may also help http://bt.custhelp.com/app/answers/detail/a_id/36061/kw/notice%20period/c/345,6375,7472

 


This is a public forum which can be viewed worldwide, so please do not post any personal information, especially phone numbers, account numbers, fault numbers, address information or email addresses, as this could be used to impersonate you.

Thanks

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