We have put together a short survey to capture your feedback in terms of what BT can do when you experience home Wi-Fi issues. We would appreciate it if you could take a couple of minutes to complete a short survey. Read more from here, Fix my home Wi-Fi
I still cant find my account number, I have requested one and 14 days later still nothing,
I need to activate Mybt so I can view my bill and get my account number so I can activate my account, I have a plusnet land line and broadband, my wife needs her email account and it a sub account on mine, she is getting email's saying final warning your email will be cancelled, getting very stressed with it and last time I phoned them to get help it took 4HR in total to get through and still no account number ! im paying £1.60 amonth for premium email address .
If you're paying by Direct Debit it will probably be on your bank statement in the form AB12345678.
Not sure you can get on to Live Chat without a BT phone number, gg.
@Rjj If the bank statement and Live Chat don't do it, please come back here asap to see if the forum moderators can help.