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Message 31 of 36

Re: Activating BT Cloud

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Hi @mikecky and @Lorna25,

Thank you for posting. I'm sorry if you are experiencing the same issue. If you send me the details, I'll be able to get this investigated.

I have sent you a private message with instructions on how to contact the team.  You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks,

Paddy

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Message 32 of 36

Re: Activating BT Cloud

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Hi Everyone,

I'm sorry it's taken a bit longer than expected to get this fixed.

I've had confirmation from my colleagues in the Cloud team and they believe the issue has been fixed. Please can you retest and let me know if the issue has been resolved at your end?

Thanks,

Paddy

 

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Message 33 of 36

Re: Activating BT Cloud

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Now working perfectly mate! Not sure what the issue was but the ts all up ans running now 👍. Many thanks for your help
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Message 34 of 36

Re: Activating BT Cloud

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Many thanks Paddy, all well and working fine now.
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Message 35 of 36

Re: Activating BT Cloud

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Thanks @PaddyB @for the message and call. Working fine on iOS, will check the desktop client later but as I’ve had a “Welcome” email from the service I guess it will all be OK now.

mhoam

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Message 36 of 36

Re: Activating BT Cloud

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Though I got this message when giving you that reply and had to log in again just to make sure it was sent. Probably happen again now.

Request Entity Too Large
The requested resource
/t5/Broadband-Extras-Apps-from-BT/Activating-BT-Cloud/m-p/2194313
does not allow request data with GET requests, or the amount of data provided in the request exceeds the capacity limit.
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