Update email recieved.... Further delay, will get YET ANOTHER **Edited** UPDATE on the 28th.
I gave your mobile number a quick call, I'm sorry I didn't get speaking to you today. I've been chasing an update with BT Wholesale and unfortunately the order is still in delay. I've escalated this with BT Wholesale and they advised that I'll have an update tomorrow. I'll get back in touch as soon as I know more.
Please accept my apology for the delay.