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Shaneo1091
Contributor
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Message 31 of 37

Re: Activation delay, is this the start of it??

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Update email recieved.... Further delay, will get YET ANOTHER **Edited** UPDATE on the 28th.

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MIB
Contributor
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Message 32 of 37

Re: Activation delay, is this the start of it??

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And repeat
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Shaneo1091
Contributor
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Message 33 of 37

Re: Activation delay, is this the start of it??

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Update as of 8/5/17

Waiting for another update later today. Over 1 month since original activation grrr
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Shaneo1091
Contributor
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Message 34 of 37

Re: Activation delay, is this the start of it??

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Will get another update tomorrow. Even feel bad for the mod that took the case on, he himself seems super annoyed openreach are dragging heels with these issues as its affected multiple people all who ordered around the same time.
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PaddyB
Moderator
Moderator
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Message 35 of 37

Re: Activation delay, is this the start of it??

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Hi @Shaneo1091,

 

I gave your mobile number a quick call, I'm sorry I didn't get speaking to you today. I've been chasing an update with BT Wholesale and unfortunately the order is still in delay. I've escalated this with BT Wholesale and they advised that I'll have an update tomorrow. I'll get back in touch as soon as I know more.

 

Please accept my apology for the delay.

 

Thanks

 

PaddyB

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Shaneo1091
Contributor
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Message 36 of 37

Re: Activation delay, is this the start of it??

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And we have lift off wooooooop. All services now live. Just need to catch paddy on the phone now.

Much appreciated for all help to those who contributed
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PaddyB
Moderator
Moderator
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Message 37 of 37

Re: Activation delay, is this the start of it??

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Hi @Shaneo1091,

 

Thank you for taking my call today. I'm really glad to hear that your Broadband is up and running. Please once again accept my apology for the delay.

 

Happy gaming! Smiley Happy

 

Cheers

 

PaddyB

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