from looking at the results of dslchecker the estimate is about 4.5mb connection
is it posiible to post stats from hub if not sure then which version of hub do you have
If you are using a BT hub which version is it? If the newer hh6 then go to advanced settings then technical log and post data
his is a list of your BT Smart Hub settings and current statistics.
BT Hub 6A
0 Days, 0 Hours 29 Minutes 24 Seconds
448 Kbps / 4.42 Mbps
1248 / 6116
27 dB / 11 dB
20 dB / 41.5 dB
49159 MB Uploaded / 49191 MB Downloaded
Smart (Channel 1)
Smart (Channel 36)
Yes that is the stats I was looking for
you have been put on adslmax up to 8mb but should be on adsl2/2+ which should increase your down speed but will increase your up speed to nearer 1mb.
See if forum mods mods can sort out and get you moved to adl2. They will post help here
Thank you so much for your time and patienceWill the mods pick up from this thread or do I need to flag them?
Hi @lyn6 Sorry you are not on the correct profile.
We will be happy to help you get changed over if you send us your details. You can contact us by clicking on my user name and selecting contact the mods.
Just use the mod contact us link and complete the form. Mods will then get back to you when your firm reaches to of queue probably 3/5 days
Please post back and let me know how you get on