I have found out that since my last experience with F&F, the F&F mobile discount is automatically updated with usage, and F&F telephone directory no longer exists.
Nice one BT; one good idea added and one taken away, away you go.
Sorry BT, my information was incorrect. Address book does still exist. Just click on the number on your calls list.
I have just spent 2 hours looking for this without success, and fortunately happened to come accross the Forum which provides the bad news.
I have been getting steadily more and more fed up with the service and this puts the cap on it!
I'm off to another provider.
I am like a few others and can someone please tell me how to add friends and family numbers?
As mentioned I think F&F no longer exists.