i had a call this morning from a foreign person who I found very difficult to understand ( no offence meant) and he wanted access to my computer which with me being elderly worried me a bit.
Isnt there someone in the UK who could ring me to sort out my problems as they did last time, its really hard and upsetting when you're older and not very technically minded.
Yes same contact details and I ll be home from 2:30pm onwards on Tuesday.
Thankyou so much
Well I waited in all afternoon and no phone call from David who had promised to ring me, cant say how disappointed I was as he was so helpful and reliable last year when I had a problem
Did get an email from him late afternoon saying he was sorry he didnt get in touch and asking me what the problem was, which I thought was quite odd as its well documented on here.
Thats the first time BT have let me down in many many years which is a real shame.