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Newbie
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Message 1 of 2

Adding home address details

I am trying to get my pin sent out for BT Cloud and I have tried 7 times over 2 months now to no avail.  I noticed that there is no place for my home address in my online profile and I am unable to find the link(s) that take me there.

 

Any advice would be appreciated.

 

 

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Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: Adding home address details

They don't need your home address on your online profile because they know where the address of the line is.

 

have you seen this link about BT Cloud.

 

http://bt.custhelp.com/app/answers/detail/a_id/43382/~/i've-tried-to-sign-up-for-bt-cloud,-but-it-sa....

 

If that doesn't help you then you could try contacting the moderators of this forum. They are a UK based BT Care Team who may be able to help you.

 

They can be contacted using this link BT Care Team

 

They can take up to 3 working days to contact you.

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