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Distinguished Guru
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Message 21 of 36

Re: Admin Password not working, need to check settings

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Are there any other routers on ch10 (spotted your edit) ch11?

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curtispro
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Message 22 of 36

Re: Admin Password not working, need to check settings

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My wifi devices only ever pick up one other network as we live in a very rural area (next doors) so hopefully its a clean channel Smiley Happy

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curtispro
Aspiring Contributor
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Message 23 of 36

Re: Admin Password not working, need to check settings

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Now that I have changed to Ch 11 Apple TV is now working again although the initial loading time was a bit slow, its working fine now streaming HD movies from the mac, just need to sort out the broadband speed and I will be happy again Smiley Happy 

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Distinguished Guru
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Message 24 of 36

Re: Admin Password not working, need to check settings

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@curtispro wrote:

My wifi devices only ever pick up one other network as we live in a very rural area (next doors) so hopefully its a clean channel Smiley Happy



OK:)

 

Other things to consider are

 

1) BTWifi. Do you use it?

 

If not, you could opt out of it, via the website, and after an unknown time (it should be 48 hours) the hub will also stop emitting these 2 additional SSID's.

 

2) Being rural, had anybody added any new equipment local to you?

eg. An electric fence for retaining animals in fields perhaps....

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Distinguished Guru
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Message 25 of 36

Re: Admin Password not working, need to check settings

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@curtispro wrote:

Now that I have changed to Ch 11 Apple TV is now working again although the initial loading time was a bit slow, its working fine now streaming HD movies from the mac, just need to sort out the broadband speed and I will be happy again Smiley Happy 


That's sounding good.

 

For the speed, don't switch the hub off at all, leave it on 24/7;)

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curtispro
Aspiring Contributor
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Message 26 of 36

Re: Admin Password not working, need to check settings

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How do I opt out of that service via the web site as we never use it?
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Distinguished Guru
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Message 27 of 36

Re: Admin Password not working, need to check settings

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Read this, it's tells you how - http://bt.custhelp.com/app/answers/detail/a_id/12958/c/346,1238,2694

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curtispro
Aspiring Contributor
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Message 28 of 36

Re: Admin Password not working, need to check settings

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Thank you for the link, I will ring them tomorrow as I don't know my email name for that service then switch it off !!!!!
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Distinguished Guru
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Message 29 of 36

Re: Admin Password not working, need to check settings

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It would be the BT primary email address, possibly in the form of firstname.lastname@btinternet.com and the pasword for that account

 

If you don't remember, then calling them should allow them to tell you what it is.

 

If they can't let us know:)

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curtispro
Aspiring Contributor
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Message 30 of 36

Re: Admin Password not working, need to check settings

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Update on the connection speed, still very slow downloading from the net Smiley Frustrated

 

ADSL line status

Connection information
Line stateConnected
Connection time1 day, 1:25:38
Downstream8,128 Kbps
Upstream448 Kbps

 

ADSL settings
VPI/VCI0/38
TypePPPoA
ModulationITU-T G.992.1
Latency typeFast
Noise margin (Down/Up)7.3 dB / 21.0 dB
Line attenuation (Down/Up)21.0 dB / 12.0 dB
Output power (Down/Up)19.8 dBm / 12.2 dBm
Loss of Framing (Local)0
Loss of Signal (Local)0
Loss of Power (Local)0
FEC Errors (Down/Up)0 / 0
CRC Errors (Down/Up)6 / N/A
HEC Errors (Down/Up)N/A / 3
Error Seconds (Local)3

 

 

 and the speedtest 

 

 
FAQ

Results Image not loaded



1. Best Effort Test:  -provides background information.

 Download  Speed
 1.82 Mbps
  
0 Mbps2 Mbps
Max Achievable Speed

 

 Download speedachieved during the test was - 1.82 Mbps
 For your connection, the acceptable range of speeds is 0.4 Mbps-2 Mbps.
 Additional Information:
 Your DSL Connection Rate :8.13 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
 IP Profile for your line is - 2 Mbps



If you wish to discuss these results please contact your Broadband Service Provider.

If you are experiencing problems with specific applications, servers or websites please contact your Broadband Service Provider for assistance.

Your test has completed please close this window to exit the performance tester.


Please visit the FAQ if you are unable to understand the test results.

 
 

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