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Contributor
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Message 1 of 4

Advice please unable to use BT speed checker

Hi

 

I been to the BT Speedt Test site and it appears not to be working for myself can anyone throw any light on why this might be?

 

Go to the speed test page - choose FTTC - enter phone number (I have no service number to enter) click go - a pop up box appears which I ok then nothng happens.

 

Lee

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3 REPLIES 3
Distinguished Guru
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Message 2 of 4

Re: Advice please unable to use BT speed checker

Hi uklee.

BT speedtester can quite often be problematic, all you can do is make sure you have Java installed , because it needs it, and try again at later intervals.

 

Please be aware that you must allow at least an hour between tests.

toekneem

(EASBF)

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Highlighted
Contributor
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Message 3 of 4

Re: Advice please unable to use BT speed checker

Thanks for the reply

 

lee

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Expert
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Message 4 of 4

Re: Advice please unable to use BT speed checker

It would not work for me this morning but I've just tried it again and it's ok now

 

iechyd da 

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