I'm with BT so guess that it is more than likely congestion. Can you suggest a good guide on unlocking the modem.
Have a read here http://www.kitz.co.uk/routers/hg612hacking.htm Just make sure you follow the instructions carefully and don't be tempted to rush things. Its very straightforward.
Firmware downloadable from https://mega.nz/#F!LdJFDIJL!e_E1twsIg2kTet8mPjrb4w
My Huawei hg612 is running firmware v100R001C01B028SP10 and won't load any of the unlocked firmwares, any ideas?
How far into the process is working? Do you get the update software screen (fig2)? What, if any, error messages are you getting? Which version of the firmware are you trying to load, I suggest the bcm96368MVWG_fs_kernel_HG612V100R001C01B030SP08_webgui version.
Right have installed the firmware version you describe with 'webgui' rather than 'unlocked' which has allowed me to pull the stats. All the messing around has allowed an improvement in speed, stats below.
Attainable rate (kbit/s) 58324 12758
SNR margin (dB) 15.2 0
Line attenuation (dB) 13.3 6.7
Output power (dBmV) 13.3 6.7
Path 0 Path 1
Downstream Upstream Downstream Upstream
Line rate (kbit/s) 59317 12740 0 0
CRC errors 248 127 18 0
FEC errors 0 0 1 0
HEC errors 122 4294967290 32 0
What do you think?
You are syncing at 59M but you have a high noise margin which suggests a line fault. Can you repeat the figures when connected to the test socket behind the removable faceplate of the master socket. This will disconnect your internal wiring to ensure the problem is external to you and not being caused by your wiring.
At 58.3Mbs, you are very close to the 60,8Mbs lower limit. DLM has dropped your speed because of errors on the line.
Are you on Infinity 1 or Infinity 2?
Apologise to all but I’ll have to do this tomorrow. I’ll post the stats from the test socket as soon as I have them.
Right I am still trying to get the stats from my 'Test Socket'. I don't have the correct RJ11 to BT phone plug lead yet. My filtered faceplate was installed by BT in 2014 when they install a replacement NTE5 with dedicated sockets for Infinity and phones. Will I need a filter when I do the readings from the test socket?
You don't actually need a filter, but it's the simplest way to convert the phone socket to an RJ11.