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ramzes
Beginner
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Message 1 of 2

All my neighbors can get fibre broadband but I can't.

Hi,

2 weeks ago I moved to new house, which is actualy new building and we are first tenants.  I have checked on various sites and all of them saing I can't have fibre brodband (FTTC) only basic broadband. I also called various providers (BT, SKY, PlusNet, etc.) and they said the same. But if I put my neighbours addresses, which are also new houses, very close to mine, they all can have fibre broadband. And it says we are connected to the same cabinet.
Closest cabinet is about 200m away, and other one 500m.
What can I do?

 

My results

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My neighbours results.

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1 REPLY 1
Webby
Distinguished Sage
506 Views
Message 2 of 2

Re: All my neighbors can get fibre broadband but I can't.

You'll need an active line first.

Once it's active, the databases will update.
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the the reply answers your question then please mark as ’Mark as Accepted Solution’
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