I had AVG free basic antivirus for some years with no problems. Two days ago, after receiving an email from a spammer telling me that he knew, and correctly quoting, my password, (one which I had used to join a geneology site the previous day) I bought and installed AVG Internet Security and AVG VPN on my laptop, which runs Windows 10 Home. Since then when I try to log into BT email, (bt.com), firstly there is a red block on the right side of the screen which says Feedback and then after entering my email address and password, correctly, I get the red block above Sign in saying Check that I have entered my username and password correctly. Completing the Feedback form makes no difference.
I don't want to uninstall the Security and VPN as I have paid for them and my previous antihacking setup was obviously inadequate. I can get emails on my phone and can log into BT email on my wife's pc which doesn't have AVG, so everything points to the problem being AVG. But there must be a setting somewhere in AVG Internet Security which allows login to bt.com Does anyone know what it is, or can they suggest another solution, please.
