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walace58
Aspiring Contributor
4,851 Views
Message 1 of 4

Allowing all family members on one account to use BT wifi app

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I am the account holder and my BT and email use the same username/ email address and passwords, so entering one of these in btwifi app allows me to access hotspots.

However my wife only has email/ password and BT wifi app will not connect using these, is this correct?

 

If so does my wife need to obtain a btid even though she does not need access to all the account details etc.

 

This would also apply. if I gave email addresses to other family members etc?

 

thank

 

Brian

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3 REPLIES 3
pottyperson
Distinguished Guru
Distinguished Guru
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Message 2 of 4

Re: Allowing all family members on one account to use BT wifi app

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Primary sign-in details are required to access the hotspots. You can provide your service to other mobile users without them learning your account details by entering the details in the BT WiFi app yourself, where they will remain hidden. 

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walace58
Aspiring Contributor
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Message 3 of 4

Re: Allowing all family members on one account to use BT wifi app

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Thankyou.

Pity the instructions from BT are not written for ease of information. Unfortunately people are not taught how to be good technical author and remember that their audience need to know all the steps. In other words know their audience and put themselves in the shoes of the reader.
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mike-l
Beginner
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Message 4 of 4

Re: Allowing all family members on one account to use BT wifi app

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You are soooo right. It makes me weep that so many people get paid to write stuff that just confuses those of us who need to rely on their instructions. However, as we all know, it is not the fault of the author, but that of the quality checker. Personally I only read the manual as the next but one last resort. Help desk being the last.

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