Solved: Alternative to the HH3 - BT Community

4,106 Views

Message 1 of 22

Hi all,

I have a HH3 and its rubbish wireless, it keeps dropping the wireless, needs re-setting almost daily and I get poor speeds (4-8mb wireless) even thought my wired connection is 37.5mb. I have contacted Customer service but they wont send a replacement saying its working fine when I ring so there is no fault.

What other routers can I use for the infinity, I'm happy to keep the white modem so not looking for an all-in-one replacement and I don't have loads of money to spend on a all singing and dancing router. Just need a decent wireless N router that I can use but with so many out there I thought I would ask if anyone can advise me on the best possible replacement which will work on infinity.

Thanks 🙂

21 REPLIES 21

4,095 Views

Message 2 of 22

Any "cable" router will do the job. If you are a Mac user, consider an Airport Extreme.

4,074 Views

Message 3 of 22

It may be worth just doing a few checks on the wireless settings here Wireless Help

There are also plenty of other suggestions for alternative routers on this forum.

See http://community.bt.com/t5/BT-Infinity/Replacing-HH3-with-own-router-but-which-one/m-p/322895/highli...

4,032 Views

Message 4 of 22

Thanks for the replys, will look at cable meodems as I have tried the wireless help and it did nothing. As I'm running PC's I can't look at the Mac router.

Thanks 🙂

4,026 Views

Message 5 of 22

@Forcefire wrote:
Thanks for the replys, will look at cable meodems as I have tried the wireless help and it did nothing. As I'm running PC's I can't look at the Mac router.

Thanks 🙂

The Apple Airport Extreme is a router like any other and will connect to anything you use and can be managed from a windows pc. Not the cheapest but has a solid reputation for wireless.

4,019 Views

Message 6 of 22

Be mindful that some cable routers were not designed for high speed internet. Ive tried a couple of Linksys and Netgear Routers of an older generation that struggled to deliver 20mb. I don't have definitive guidance, but I am researching this!

If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the the reply answers your question then please mark as ’Mark as Accepted Solution’

4,015 Views

Message 7 of 22

I've got a Netgear WNDR3700 and it works great 🙂

If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the the reply answers your question then please mark as ’Mark as Accepted Solution’

4,014 Views

Message 8 of 22

Thanks Webby, but in the interests of those who may soon be able to get 80 or 100mb, are you sure that this router will still be fit for purpose?

If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the the reply answers your question then please mark as ’Mark as Accepted Solution’

4,012 Views

Message 9 of 22

They have GigE ports on them so I don't see it being an issue. I may be going onto the FTTC 80meg trial soon so I'll let you know 😉

Here's a snippet from a review, the last sentence more specifically.

he Netgear WNDR3700 RangeMax Dual Band Wireless-N Gigabit Router is a wireless router supporting simultaneous 2.4GHz and 5GHz 802.11n wireless, Wi-Fi Protected Setup and media sharing through a USB port. It features gigabit network ports both for LAN and WAN which make this router suitable for the new generation of broadband services such as, fibre broadband, which offer speeds of 100Mbps or above

If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the the reply answers your question then please mark as ’Mark as Accepted Solution’

4,007 Views

Message 10 of 22

Thanks webby, but the existance of a GigE wan port hasnt worked for me. Both of the routers Ive tried have been GigE, but have not had had a chipset that could deliver.

More pressing for me is the potential upgrade to 300 mb, and the need to find a router that can cope, as I have my concerns about the HH3.

If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the the reply answers your question then please mark as ’Mark as Accepted Solution’