It's all a bit confusing. Maybe it's meant to be? Is there a way to find out where whatever plans (call and BB) you are signed up to end in contract terms? Can't seem to find the detail anywhere or do you need to mail and ask?
SW67: Was that renewal an offer from BT or just off one of their different package/bundle pages?
Think we will look at jumping ship to Talk Talk. £35 pm for BB, national calls, free calls to 0845 and includes BT line rental. Better than the rather confusing options 'summarised' (or not) on BT site.