I ordered BT Infinity on Monday 31st March on the telephone.
I have an activation date of 11th April.
Although I have received a couple of emails from BT I seem to recall being told that one of the emails would confirm details/prices etc. This is not the case so far.
Is this normal?
Go to Solution.
To answer my own question I contacted BT and they tell me that the email did not go on the system to be sent, for some reason. They've sent a letter and will send the email now.