Hi all, Can anyone help me with this huge headache ! I have been trying all day to get my Amazon Fire Stick connected to my HH 5, Every time i type in my wireless password/key on the fire stick it keeps saying "cannot connect please reboot router or try another connection" I have rebooted router about 15 times today and still the same caption ! i have even tried resetting the Amazon fire stick but still won't connect...The password i type is correct every single time, I was with sky before and never had an issue connecting my fire stick
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Make sure you turn off "smart setup" on the Homehub. See link how to do that.
If you have BT Parental controls installed, that may also cause problems.
This post is nearly a year old so you may not get a reply from the OP but your post may be helpful to others.
Hello can anyone advise?
I have installed Amazon fire TV box and can see all app and videos except for ITV player. ITV as well. I have BT Vision box and can get ITV player on this ok on one tv.
When on my Amazon Fire TV box on another TV I can NOT get past the welcome to BT your home hub is up and running, please sign on in the next page... but it wont do anything. 😞 Amazon Fire TV box has no help subject on this nor does BT (Vision box)
I have an extra old hub4
would this resolve the issue?
Did not realisze that the home hub set up was the problem. Many thanks for the Link. Works now.