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Beginner
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Message 1 of 6

Amazon Voucher Information

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How do  if ind out when and if im going to receive my amazon voucher for £40 i put in my request about 10 days ago and on the page it said you will be contacted about the voucher but that it could take up to 40 days to receive it.

It said i had to put my order number but there was 2 codes on my order so i want sure if i had put in the correct code or not i was expecting to at least get some kind of email conformation about it but nothing so far, iv tried contact customer support by phone bui they were quite unhelpful in the regard

I dont mind waiting i just need to know if im going to get it or not...how do i find out ?

 

Thanks

Stuart

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Moderator
Moderator
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Message 2 of 6

Re: Amazon Voucher Information

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Hi @Stu18,

 

If you are having problems claiming your voucher, you can contact the voucher team using the link - Contact BT

 

Thanks

 

PaddyB

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Aspiring Contributor
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Message 3 of 6

Re: Amazon Voucher Information

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And then await the standard reply that it will be processed manually and you will receive it within 15 days - good luck with that!!!!

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Beginner
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Message 4 of 6

Re: Amazon Voucher Information

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HI PaddyB

Thank for the link..appreciated

Spoiler
 

 

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Beginner
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Message 5 of 6

Re: Amazon Voucher Information

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Thank you
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Newbie
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Message 6 of 6

Re: Amazon Voucher Information

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I registered my claim for an Amazon voucher on 20/09/16 following purchase of a BT Mobile Sim contract and registererd by sim on 19/09. I am still waiting for my Amazon voucher which is now well past the 45 days promised. What is happening? When can I expect it?

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