Amazon echo

[Colinjones21]

Hi I haven't recieved an email regarding my free amazon echo. I have been on live chat and they confirmed that I am eligible for one and its been over 14 days, can anyone help.
Thanks in advance.

[PaddyB]

Hi @Colinjones21,

I'm sorry you haven't received your voucher to claim your Amazon echo. If you send me in your details, I'll be able to chase this with our Promotions team.

Please can you send me in your details using the "Contact The Mods" link found in my profile?

Thanks

PaddyB

[Colinjones21]

Evening I have done what was requested I hope I have done this correct.
Thanks in advance.

[PaddyB]

Hi @Colinjones21,

I've had a look and can see that we have your details. We'll get this investigated and one of the team will be in touch with you over the weekend.

Thanks

PaddyB

[DanielS]

Hi @Colinjones21,
I have raised a claim into the voucher team mentioning what you told me about your order. They will get back to you within 10 days
Thanks
DanielS

[Colinjones21]

Hi. I have recieved a fit bit code. But I requested the echo. How can I go about this being changed?
Regards
Colin.

[NeilO]

Hi @Colinjones21 i'm sorry the wrong code has been sent, I'll let @DanielS know this has happened.