Hi, I got my sim back in September, I activated it and filled out the online claim form for my Amazon voucher and it said to wait up to 45 days. Well 45 days passed so I went online and found another form to fill out about chasing it up, 5 days have passed and nobody has got back to me so I have filled out another form. I then found this forum and saw many other people having similar problems but with help from the moderators they have been sucessful. Just a thought, rather than upsetting customers why not just automatically send the voucher via email with the "your sim is activated" email.
Anyway I'm here to get some help claiming my giftcard please.
Thanks in advance.
I'm sorry to hear about the problems you've had trying to get it claimed. We can take a look into it for you but it can take up to 30 days before it gets sent out once we pick it up. You can reach us by clicking on my username and then on contact the mods. We'll be in touch within the next couple of working days.
Link to what? I am fed up typing things- can someone just lift the phone to my mobile and discuss it with me- I am getting more longer this goes on!