cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
mintalkin
Beginner
1,292 Views
Message 41 of 450

Re: Yet to receive Amazon voucher

Go to solution

What a shame the web site did not state the start dates, Customer loyalty means nothing to BT and for the sake of eight hours they will loose a valued customer, I bet other people are thinking the same way.

0 Ratings
DavidM
Moderator
Moderator
1,287 Views
Message 42 of 450

Re: Yet to receive Amazon voucher

Go to solution

Hi @mintalkin,

 

Thanks for posting. Just to clarify, the offer dates are listed at point 10 on the terms and conditions of the offer.

 

 

10.Amazon and iTunes vouchers are available to customers who bought a BT Mobile SIM plan on www.bt.com on the following promotional periods

 

    1. From 15.07.15 until 23.07.15 £10 voucher on 2GB and 20GB plans
    2. From 07.08.15 until 13.08.15 £10 voucher on 500MB and £20 voucher on 3GB plan
    3. From 03.09.15 until 19.09.15 £15 voucher on 500MB and £25 voucher on 2GB plan
    4. From 20.09.15 until 30.09.15 £20 voucher on 500MB and 2GB plans
    5. From 15.10.15 until 29.10.15 £20 voucher on 500MB and 2GB plans
    6. From 06.11.15 until 11.11.15 £10 voucher on 500MB and £20 voucher on 2GB plan
    7. From 23.11.15 until 30.11.15 £10 voucher on 500MB and £20 voucher on 2GB plan
    8. From 01.12.15 until 07.12.15 £20 voucher on 20GB plan
    9. From 17.12.15 until 22.12.15 £30 voucher on 3GB plan
    10. From 23.12.15 until 05.01.16 £10 on 500MB plan, £20 on 2GB plan and £30 on 20GB plan
    11. From 15.01.16 until 27.01.16 £30 voucher on 500MB and £40 voucher on 2GB plan for non-existing BT Broadband Customers.
    12. From 28.01.16 until 03.02.16 £10 voucher on 500MB and £20 voucher on 2GB plan for new and existing BT Broadband Customers.
    13. From 28.01.16 until 03.02.16 £30 voucher on 2GB and £40 voucher on 20GB plan for non-existing BT Broadband Customers.

 

Cheers

 

David

0 Ratings
paula27
Beginner
1,331 Views
Message 43 of 450

Re: Amazon/iTunes Voucher

Go to solution

I am in the smae situation so annoying! one month no voucher yet! 

0 Ratings
kajohnson
Beginner
1,319 Views
Message 44 of 450

Re: iTunes voucher

Go to solution
Despite filling in the recommended form still nothing, not even an email to confirm I'd filled in the form. Do I fill in another form or contact directly?
0 Ratings
DavidM
Moderator
Moderator
1,313 Views
Message 45 of 450

Re: iTunes voucher

Go to solution

Hi @kajohnson,

 

Thanks for posting. I take it the form you're referring to is the claim form? You should have had a confirmation once that was submitted but as you're not getting anywhere I'll be happy to step in and lend a hand. Can you send me over the details? You'll get the contact the moderators link in my profile.

 

Cheers

 

David

0 Ratings
DavidM
Moderator
Moderator
1,327 Views
Message 46 of 450

Re: Amazon/iTunes Voucher

Go to solution

Hi @paula27,

 

Thanks for posting. Sorry you haven't received the voucher. I can chase it up for you. Send over your details. You'll get the contact the moderators link in my profile.

 

Cheers

 

David

0 Ratings
Empeel764
Beginner
1,321 Views
Message 47 of 450

Re: Amazon/iTunes Voucher

Go to solution
I'm in the same situation, claimed mid January and still waiting 😞 no emails from BT, no vouchers, nothing. First time I've had a mobile contract too! Always been pay and go before now. Hope this is not a sign of things to come..... (Or not come, in the case of the iTunes voucher!...)
0 Ratings
NeilO
Moderator
Moderator
1,367 Views
Message 48 of 450

Re: Amazon/iTunes Voucher

Go to solution

@Empeel764 welcome to the forum and thanks for posting, you'll need to allow 30 days from filling out the claims form for the voucher to arrive. If its still not with you after 30 days you can contact the vouchers team directly on this voucher team contact link

 

Thanks

Neil

0 Ratings
kajohnson
Beginner
1,281 Views
Message 49 of 450

Re: iTunes voucher

Go to solution

Hi David, it was the claims form and when it was submitted a reference number came up but unfortunately I didn't take a note of it as I was expecting an email to come through from BT. I will have a look at your profile as suggested and send over details. Many thanks for your help with this.

0 Ratings
kmscott100
Beginner
1,348 Views
Message 50 of 450

Re: Amazon/iTunes Voucher

Go to solution
Hi new to the forum. Hope a moderator can help. I made a claim for £20 Amazon voucher on 1st Jan 2016 email response said to wait 30 days but have had no further email or any voucher since. Please advise.
0 Ratings