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Aspiring Contributor
460 Views
Message 171 of 450

Re: Amazon/iTunes Voucher

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Same issue here.

 

Both me and my partner signed up with BT mobile since the 23rd of August.

Still haven't received anything, despite my attempts to chase this for weeks with their helpdesk and chat.

 

Looks like it's a standard practice from BT to keep on ignoring their customers.

 

I will try to contact NeilO and the mods in a hope to get this finally sorted.

However failing this, the next step is Citizens Advice Bureau and Trading Standards by pointing them a link to this thread as well, as provifing other evidence I have already gathered.

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Contributor
450 Views
Message 172 of 450

Re: Amazon/iTunes Voucher

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My wife and I are in the same position. I applied 2 months ago, and my wife 3 months ago. Will also try the mods.

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Aspiring Contributor
434 Views
Message 173 of 450

Re: Amazon/iTunes Voucher

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Mine got sorted when I used this forum...thanks admin

 

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Moderator
Moderator
430 Views
Message 174 of 450

Re: Amazon/iTunes Voucher

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Hi @adewolves,

 

Thank you for posting back. I'm happy to hear that your voucher arrived Smiley Happy

 

Cheers

 

PaddyB

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Beginner
410 Views
Message 175 of 450

Re: Amazon/iTunes Voucher

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Hi 

 

I activated my BT sim on 24 August and claimed my Amazon voucher the next day - but still no sign of it.

 

Can anyone tell me where the link to contact the mods about this is?

 

Cheers

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Contributor
386 Views
Message 176 of 450

Re: Amazon/iTunes Voucher

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Wolud appeciating a mod pinging me the contact mods link so I can get to the bottom of this.

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Moderator
Moderator
377 Views
Message 177 of 450

Re: Amazon/iTunes Voucher

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@staffsbloke and @gregm I'm sorry about the delay with your vouchers. Have you contacted the voucher team on this link yet?

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Contributor
375 Views
Message 178 of 450

Re: Amazon/iTunes Voucher

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Hi @NeilO

Yes, filled in the form a few weeks ago but no response yet.

 

Have just completed it again 

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Moderator
Moderator
368 Views
Message 179 of 450

Re: Amazon/iTunes Voucher

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@gregm Sorry about that, we can chase this up for you if you use the 'click here to contact the mods' link in my forum profile to send in your details. You can find the link by clicking on my username .

Thanks

Neil

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Aspiring Contributor
347 Views
Message 180 of 450

Re: Amazon/iTunes Voucher

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The "contact the modes" link under your username (or if I click your username) does not show up.

 

Even the "contact me", is also inactive.

 

Any thoughts?

 

 

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