I've just tried claiming my amazon voucher but it's stating that my 'Order Reference number has already been used'
This is the first time i've tried to claim them, can anyone help me with this?
Thanks for the quick response!
Just sent you a message.. ref: enquiry reference number: 170324-*****
i've recieved the following response from the team:
'Dear ***** *****,
Thank you for your patience while we’ve been investigating this matter.
It'll take a minimum of 21 and up to a maximum of 30 days to receive your Gift Card from the date of your claim, which was submitted so you will not be able to claim again.
BT.com Vouchers Team'
I understand that it was submitted, as i couldn't enter my order number as this was already used apparently. What i'm trying to say, can someone confirm the claim was made with my address details and personal information that you have on file?
When i tried making the claim i entered the captcha incorrectly at the bottom of the page, i then tried this again and got this correct and that's when i recieved that the order number has already been used.
Can you advise?