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Sharonchorley
Aspiring Contributor
786 Views
Message 1 of 3

Amazon voucher

Hi i ordered a sim on the 10th of january i have just gone to claim my 50pounds amazon voucher and it says they wernt abailable then this was the sale was on and they were offering the vouchers can someone pls hlep.

0 Ratings
2 REPLIES 2
NeilO
Moderator
Moderator
773 Views
Message 2 of 3

Re: Amazon voucher

@Sharonchorley welcome to the community and thanks for posting.  I've removed your order reference as the community forum is visible to everyone on the internet so its best to keep info like that private Smiley Wink

The Amazon vouchers haven't been part of BT sim offers since November 2017 and we've only offered rewards cards since.  Check out the info below for the BT Mobile reward cards that were available when you ordered.

  • From 5 January to 11 January if a customer orders BT Mobile online, they'll get a BT Reward Card.

    • order the 500MB plan and get a £25 reward card
    • order the 3GB plan and  get a £50 reward card
    • order the 6GB plan and get a £50 reward card
    • order the 15GB plan and get a £95 reward card

To claim your reward card click on this link and follow the on screen instructions.

https://www.vouchers.bt.com/claim-my-reward/

Let me know if you need any further help.

Cheers

Neil

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elydavid
Beginner
754 Views
Message 3 of 3

Re: Amazon voucher

Hi Sharon
Best of luck but don’t be surprised if you don’t get a reward
I ordered a new mobile from BT online within the offer period
I am still waiting after numerous enquiries
Latest is they said I wasn’t entitled to a card because I kept my original mobile number and didn’t order a new number
I feel conned ,any excuse to not give customers a card
Sorry but terrible service
Elydavid
0 Ratings