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Newbie
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Message 1 of 4

Android TV streaming device will not connect to internet

HELP!HELP!! HELP!!! Have just chenged my ISP from sky to bt infinity fiber optic with this hub5. My Android streaming tv device (xbmc box) will not connect to server. the Bt Hub is blocking this device from connecting to its server none of the movie or any channel at all is working.

Any idea please? 

 

Jibscomm

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3 REPLIES 3
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Distinguished Sage
Distinguished Sage
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Message 2 of 4

Re: Android TV streaming device will not to internet

Try turning Smart Setup off.

 

http://bt.custhelp.com/app/answers/detail/a_id/44328/~/switching-smart-setup-on-and-off-on-the-bt-ho...

 

Unless you need them, make sure that BT Parental controls are uninstalled.

 

There are similar posts on this forum.

 

https://community.bt.com/t5/forums/searchpage/tab/message?filter=labels%2Clocation&location=forum-bo...

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Highlighted
Newbie
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Message 3 of 4

Re: BT Infinity Homehub 5 & Android TV streaming device

HELP!HELP!! HELP!!! Have just chenged my ISP from sky to bt infinity fiber optic with this hub5. My Android streaming tv device (xbmc box) will not connect to server. the Bt Hub is blocking this device from connecting to its server none of the movie or any channel at all is working.

Any idea please? 

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Distinguished Sage
Distinguished Sage
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Message 4 of 4

Re: BT Infinity Homehub 5 & Android TV streaming device

Why not look at the reply to your post on the other thread instead of multiple posting the same thing.

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