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Cannings
Beginner
422 Views
Message 1 of 4

Another infinity speed dropped

Hi

 

I've read through other posts on here about my speed dropping, I've had infinity for 2 nearly 3 months now and its been until the last few days. I've run the http://speedtest.btwholesale.com/ test and my results are:

 

download: 3.86

upload: 9.14

Ping: 40.13

 

My distance from the exchance hasn't changed, and i'm failing to see why my download speed would drop off a cliff when my upload speed seems to be entirely unaffected, any help is appreciated

 

Many Thanks

 

cannings

 

Forgot to mention this is off a wired connection.

 

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3 REPLIES 3
hifistud
Aspiring Expert
397 Views
Message 2 of 4

Re: Another infinity speed dropped

There's a fault somewhere. If you use twitter, tweet @btcare, if not, contact the mods and get them involved asap. In my experience, they are miracle workers.

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Guru
374 Views
Message 3 of 4

Re: Another infinity speed dropped

How are you connecting wireless or wired?

 

Oftenly from the past the upload seems to be highier than the download if your wireless device is at it's reachable max speed.

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bkaz
Contributor
357 Views
Message 4 of 4

Re: Another infinity speed dropped

What does your ip profile say (both up & down)?

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