Have been trawling through the posts here to try to see if others are suffering my problem, and there appear to be a number of similar issues but I an not really seeing a confirmed solution.
We are a family of four operating the usual collection of 3 or 4 laptops, two playstations an xbox mobile phones etc etc. (lots of devices to be fair) However we suffer frequent loss of connection to some or all the devices over wireless, and once it is lost I cannot connect via Ethernet, though I can reconnect any of the laptops wireless by disconnecting from my secure connection and reconnecting via my BT Wi-if or FON connection. This suggests the connection to the exchange is working but my HH2 is unhappy in some way.
Now I did read somewhere here that mixing Ethernet connections and wireless is an issue, we have one of those Vodafone sure signal boxes connected to the hub and I use a wired connection for my company laptop both of which seem to work OK, except when the wifi packs in.
The only method of restoring connection to my secure wifi is to power the hub down and restart, this works for a while but sooner or later we lose connection.
My suspicion (somewhat confirmed by reading posts here) is the hub is heading for the landfill, but seek confirmation and suggestions as to the next best step.
This is slightly compounded by being connected to an infinity enabled exchange (for over two years now!!) but not having infinity available to me or my 500+ neighbours, we sit between two infinity (nice sticky label saying fast broadband is here, but not for us!) boxes (one only 500m away the other around 1.5km) hence I have to assume we will get it sometime, so don't really want to shell out for a new hub only to then replace it again (if?) when infinity is finally piped to our estate. (as an aside is there any way to find out when we might get infinity, all the bt online sites say it is here, taking orders etc. But our area is just not included if you actually try to order it, it would be nice to have some clue, and I am fed up with my mate around the corner with his 20Mb + connection whilst I struggle with all the above at less than 2Mb)
In summary should I replace the hub, and where can I look to get some idea if or when we might get infinity?
Here is a basic guide to getting help from the community members done by CL Keith Please read through the link posted http://forumhelp.dyndns.info/speed/first_steps.html
once you have posted the information asked for then the community members can help you more
This is a customer to customer self help forum the only BT presence here are the forum moderators
In john46 you have one of the best responders on here. The other experts on here, I am NOY one of them, would only be saying the same things, so don't be disappointed by the nature or number of the responses you have received.
There are many instances where some new developments have fibre enabled and adjacent ones have not. We have several instances in my county of Cambridgeshire but the Districts and County Council are now making it a prerequisite of granting planning permission. Where do you live ?