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puzzlemonkey
Beginner
340 Views
Message 1 of 3

Another wrong amount sainsburys gift card

I too have been sent a £50 gift card instead of the stated £125 for taking their infinity offer, used the online chat procedure 3 times,every time they have forwarded the transcript to the gift card dept yet 12 days later,still no response.Tried phoning,been given 7 different numbers only to find out the relevant gift card team are unreachable via phone,only email.

last resort i am now looking to cancel the contract as they have breached it.

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2 REPLIES 2
john46
Distinguished Sage
338 Views
Message 2 of 3

Re: Another wrong amount sainsburys gift card

Please use this form to chase up your Sainsbury Gift Card.

https://bt.custhelp.com/app/contact_email/c/6090


This is the same method that the forum moderators would use. There is a delay in issuing gift cards at the moment.*
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Millroad1
Beginner
302 Views
Message 3 of 3

Re: Another wrong amount sainsburys gift card

Just been to sainsburys to use £50 gift card only to find it had £25 on it. Have sent complaint. Will they care ?
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